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Audio Visual Services - Consulting -Training - Installation - Support Plus

Serving Northwest Indiana, Chicago, IL, Western Michigan

Audio Visual Design

Focus Audio Visual provides turnkey audio visual design services that are a major component of many projects that we do. Our design process focuses on efficiency, in matching your AV requirements to functionality, and cost considerations. With decades of AV design experience and an understanding of cutting edge technology used in that design, we'll deliver a custom-optimized solution that's right for you. We are there every step of the way to proactively monitor the design project from its beginning to end resolving any issues or challenges that may arise. All AV design, consultation, and walk-through services are available for any sized project - large or small, corporate or home. Our AV design services are included in the total investment that you make with us, if required, for no additional fee.

Audio Visual Installation

For home theater or the corporate boardroom, audio visual equipment needs to installed properly to realize all of its capabilities. Faulty installation can result in exposed wires, damaged equipment, and unnecessary alterations of the system structure. Our installation experience spans many market segments such residential, corporate, educational, and government, each with different installation requirements, so you can have confidence in our adaptability to your environment. Focus AV's certified staff will ensure that your investment is installed properly without incident.

AV Training

A significant portion on our services involve AV product training and education. It's important to us to will help our clients’ employees understand and use its new audio visual technology to maximize their return on investment. On-site training is conducted by our factory-trained staff, one-on-one or in a group setting and can be performed during a service or preventive maintenance visit. We'll demonstrate how to operate your audio visual system and answer any questions about the equipment and its functions. Important questions and concerns regarding equipment maintenance and support will also be answered to your satisfaction.

Audio Visual Consulting

Need help in selecting what equipment is best suited for your organization's AV project? Focus Audio Visual offers consulting only services backed by years of in-depth knowledge of being the lead consultant in an array of settings offering the unique perspective that you may not have considered. We can navigate our clients through technology change and convergence with leadership and education. With familiarity of the many options available, we'll recommend the best possible solution given your unique constraints of budget, time, client preference, and project scope. We simplify difficult decisions in technology investments delivering the solutions that are architecturally integrated and designed to support future AV technology.

AV Furniture Integration

Integrating audio visual furniture, digital projectors, projection screens, plasma TVs, whiteboards, and speakers to create an interactive environment for video conferencing, presentations, entertainment or learning is the essence of what we do. With AV furniture becoming more stylish and functional, our audio visual integrators will incorporate both aesthetic and practical aspects of the furniture that you purchase into every room, whether it's a meeting room or your living room. Focus AV partners with the biggest names in audio visual integration equipment and works with each manufacturer to facilitate both the equipment's function and performance. End-to-end solutions, from wiring and lighting to AV furniture and technology bring all aspects of your audio visual project together in sync.

After the Sale - Service and Support

Focus is committed to providing the highest quality service and support in the audio visual industry for our home market of Northwest Indiana, metro Chicago, IL, and Western Michigan. We believe in the development of long term strategic partnerships with our clients which allow us to better serve you by understanding your current AV needs, adapting solutions to facilitate your vision, meeting your long term goals. This is important considering the ongoing, rapid change in AV technology.

The Focus AV Warranty

All Focus AV workmanship has a one-year warranty. This includes installation, programming, and any other workmanship related service. If, at any time, during the first year of operation a system component fails due to the direct result of workmanship, Focus will troubleshoot and resolve the issue promptly.

Content Development

Focus Audio Visual has complete capabilities to create the application software and equipment integration necessary for a interactive kiosk or flat panel display to perform all its needed functions. We offer a complete project management solution with expert consulting at every project stage and managing it in a manner and that you expect from AV professionals until your receive the final product. However, our content development services don't stop after final delivery either. We offer remote kiosk/display monitoring, dedicated support, and maintenance. Detailed usage tracking and reports and other crucial kiosk services are also incorporated into the project scope. Sample projects steps include: initial AV consulting, content planning and evaluation with hosting discussion, database development and graphic design, custom application development and testing, interactive product selection and finally deployment, start-up and product training.

Preventative Maintenance

We offer preventative maintenance and system review of audio visual systems deployed in the field - our products or any AV products. If you experience a problem, our factory-trained technical staff will perform preliminary troubleshooting of your issue with remote diagnosis and a video test call to identify the problem before ordering parts. The maintenance that may be requirement would include possible software upgrades consisting of major feature enhancements and functionality releases. Many of our audio visual solutions involve software that drives complex systems and software upgrades are usually available at no charge from the AV manufacturers' websites. Onsite software upgrade installation services are available at an additional charge.

We offer a variety of proactive service agreements depending upon your service needs with guaranteed response times, loaner programs, on-site service, and preventative maintenance visits. Regardless of who you purchased your AV system from, we're happy to make our services available to you.